211 Information & Referral
3 Ways to Get Help with Non-Emergency Needs
Dial 211 from your phone to get help with non-emergency needs.
Search through topics on the website, or chat online with a 211 call specialist.
Text your zip code to us.
What is 211?
Every day someone in Madison County needs essential services from finding an after school program, to securing adequate care for a child or an aging parent. However, people often don’t know where to turn for help. In many cases, people end up going without these necessary services because they do not know where to start.
Anyone needing information concerning any human service can dial 211 and be in contact with a trained specialist who will refer them to an appropriate organization.
Explore Other Resources
If you would like to explore other community resources available to you pertaining to Education, Financial Stability, or Health, visit our Focus Area Goals & Resources Page.